- The rooms and premises are non-smoking areas.
- Cooking is prohibited in rooms.
- Strong-scented fruits, such as jackfruits and durians are prohibited.
- Pets are not allowed on the hotel premises.
- Any cancellation received within 3 days prior to the arrival date will be charged for the entire stay. Failure to arrival will be treated as a No-Show and will incur a charge of 100% of the booking value.
- A fee of RM10 per hour will be applied for late checkouts.
- A RM50 deposit is required upon arrival and will be refunded upon check-out, provided there are no damages to the room or lost room cards.
- A Tourism Tax (TTx) of RM10 per room per night will be charged to customers holding foreign passports, as mandated by the Malaysian Government.