- Pets are not allowed on the hotel premises.
- Cancellation policy : 3 days or 72 hours before arrival
- A RM50 deposit is required upon arrival and will be refunded upon check-out, provided there are no damages to the room or lost room cards.
- Non-smoking room
- The mandatory Local Government Fee of RM2.00 per room per night will be imposed on all guests staying in 3-star hotels in Penang. This fee is regulated by the Penang State Government Local Council and is payable upon arrival.
- Our hotel is fully non-smoking. A fine of RM200 will be imposed for smoking in rooms or hotel premises, with an outdoor designated smoking area available.